FAQs
Got a question? We've got answers! Here's everything you need to know about your new favorite Pilates socks.
Order Processing & Delivery
Q: How long does it take to process my order?
A: We’re all about moving fast—but we also like to make sure everything’s perfect! Your order will be processed within 1-3 business days. During launches or holidays, it might take up to 5 days, but we promise it’ll be worth the wait.
Q: When will my socks arrive?
A: As soon as possible! Shipping times are:
Standard (US): 5-7 business days
Expedited (US): 2-3 business days
International: We are not shipping internationally right now, but we're working on it!
Q: Will I get tracking info?
A: Of course! Once your order ships, we’ll send you a tracking number so you can follow your socks’ journey to your doorstep.
Oh No, Something’s Missing!
Q: What if an item is missing from my order?
A: Oops! We’re so sorry for the mix-up. Email us at hello@gripandgiggles.com within 7 days with your order number and details. We’ll fix it faster than you can say “hundred roll-up.”
Q: What if my order doesn’t arrive?
A: First, check your tracking number—it’s like a treasure map for your socks! If it’s been more than 3 days with no updates, or your package is late, email us at hello@gripandgiggles.com, and we’ll sort it out.
Finding Your Fit
Q: How do I know which size to order?
A: We like to keep it simple and inclusive! Check our size guide:
S/M: Women’s US 5-7
M/L: Women’s US 7.5-10
Our socks stretch with you, just like your practice. Still unsure? Email us at hello@gripandgiggles.com, and we’ll help!
💌 The Not-So-Fine Print
Q: Can I return or exchange my socks?
A: For health and hygiene reasons, all socks are final sale. Once they’re yours, they’re yours-yours. We can’t accept returns or exchanges (because, you know, feet).
That said, if something’s off with your order, don’t stress, we’re all about happy feet and happy humans. Slide into our inbox at hello@gripandgiggles.com, and we’ll do everything we can to make it right.
The Vibe Check: Passed.
Your socks should work as hard as you do — and Grip and Giggles grip socks pass the vibe check and the safety test. Made from 85% breathable cotton, 13% Nylon, and 2%spandex and OEKO-TEX® Standard 100 certified, these non-slip Pilates grip socks are free from harmful substances and designed for total comfort, confidence, and fun.
Out of Stock
At Grip & Giggles we believe that good things come in limited batches. Our sock drops are intentionally small. They designed to sell out fast and keep things fresh.
We aim to introduce new designs quarterly, so there’s always something playful on the horizon.
Restocks? Only if you beg. (Kidding… kind of.) We restock based on community interest (because we listen). Shoot us a DM or email hello@gripandgiggles.com. Your obsession might just bring it back. We bring back designs based on what you can’t stop talking about, clicking on, or tagging us in.
Because this isn’t fast fashion. It’s fun fashion — rooted in strength, wrapped in joy.
Sock Care 101
Your socks are made for slayin’ the studio — and they deserve a little TLC. Here’s how to keep them looking bold + feeling grippy:
🧼 Hand wash in cold water (they’re delicate divas)
🌬️ Air dry only (no dryers, no drama)
🧘♀️ Wear in class only — trust us, they’re happiest on the mat or the reformer
Treat them like your favorite playlist:
Soft, strong, and ready to move 💃
Need more help? Reach out at hello@gripandgiggles.com—we’re always here to keep you stepping strong and having fun!